One way to identify trustworthy providers is to look for those who adhere to the New Energy Tech Consumer Code, a voluntary code of conduct developed by the Smart Energy Council in Australia. Approved solar power companies such as CleanNRG will display the NETCC logo prominently on their website.
So, what exactly is the New Energy Tech Consumer Code, and why is it important? Let’s take a closer look.
What is the New Energy Tech Consumer Code?
The New Energy Tech Consumer Code is a set of guidelines and standards that participating companies must follow in order to ensure that consumers are treated fairly and receive high-quality products and services related to new energy technologies. The code covers a range of topics, including safety, performance, quality, pricing, billing, customer service, and privacy.
Participating companies are required to regularly review and update their practices to ensure that they comply with the code’s standards and principles – something CleanNRG supports strongly. The code also provides a dispute resolution process to help resolve any issues that may arise between consumers and providers.
Why is it important to use providers who follow the code?
There are several reasons why it’s important to use providers who follow the New Energy Tech Consumer Code:
- Quality assurance – By choosing a provider who follows the code, you can have greater confidence in the quality and safety of the products and services being offered. The code sets out specific requirements for product and service performance, which can help ensure that you get what you pay for. CleanNRG only installs the best solar panels in Perth, ensuring all products are from reputable brands.
- Transparency and accuracy – Participating companies are required to provide clear and accurate information about their products and services, including pricing and billing practices. This can help you make informed decisions and avoid unexpected charges or hidden fees.
- Customer service – The code requires participating companies to provide reliable and timely customer service and support, which can be especially important if you run into any issues or have questions about your new energy technology products or services.
- Trust and reputation – Finally, choosing a provider who follows the code can help you build trust and confidence in your investment in new energy technologies. Providers who adhere to the code are demonstrating their commitment to ethical and responsible business practices, which can help build their reputation and brand.
CleanNRG is proud to be an Approved Seller as part of the New Energy Tech Consumer Code. We believe that the NETCC is an important tool for consumers who are considering investing in new energy technologies. By choosing providers who follow the code such as ourselves, you can have greater confidence in the quality, safety, transparency, and customer service of the products and services being offered. You can also help build trust and confidence in your investment and support ethical and responsible business practices in the new energy tech industry.
If you are thinking about installing Solar Panels or Solar Batteries in Perth from a reputable Nationally Approved Supplier, contact an expert at CleanNRG today.